At Challenger Sports, the health, safety, and welfare of our program participants is our highest priority, and our actions during the most challenging of times reflect that commitment. Challenger Sports has a long history of anticipating and responding to world events as they unfold, whether they be natural disasters, social unrest, or – as of now – disease outbreaks.
Parents and staff are naturally going to be concerned, particularly with the constant media coverage of the Coronavirus. In an industry where our camps, clinics, tours, and tournaments happen in a close community, Challenger Sports have always taken great care to develop and maintain medical practices to address a variety of communicable diseases, both common and rare.
While the Coronavirus currently poses no immediate concern for 2020 camps, we have disease plans in place that will be revised in cooperation with public health authorities as additional COVID-19 guidance is received.
Challenger Sports will continue to work closely with local public health departments to maintain effective protocols for the identification and appropriate treatment of any illnesses that may occur at our events, including COVID-19. We are committed to keeping our families and communities updated as new information becomes available.
What can I do to stay healthy?
- To keep yourself and others safe and healthy: Comply with special instructions issued by local officials.
- Adhere to known, effective best practices to minimize your chance of catching respiratory infections:
- Do not touch any part of your face without first washing your hands.
- Avoid contact with persons who are already ill.
- Avoid unnecessary touching of other persons (e.g. shaking hands in greeting) and limit touching publicly-shared surfaces, where possible.
- Wash your hands frequently with soap and water for at least 20 seconds.
- Carry hand sanitizer (60-95% alcohol) and use it for situations where handwashing might not be possible.
- When you cough or sneeze, cover your mouth with a tissue or in your elbow.
- Additionally, there are several different resources and communications from the CDC regarding the Coronavirus that you can watch HERE.
Camp Refund Terms and Conditions
***All camps that are canceled due to COVID-19 will receive a full refund once canceled by Challenger Sports***
If Challenger Sports cancels a camp and there is not an alternative camp date, location, or time, that works for the customer’s schedule, a full refund will be provided to that customer. In the case that your schedule changes and it conflicts with a camp that you previously signed up for, we will allow you to switch camps within that current camp season. If the camp you switch to costs more or less, the difference will either be charged or refunded to that customer.
If a customer is unable to attend camp due to personal schedule conflicts, a $40 cancellation fee will be applied and the remaining balance will be refunded to the customer. The $40 cancellation fee is only charged if the camp is not canceled by Challenger Sports and there are no alternative camp dates and times that work for that customer.
Sick or Injured Camper Refunds
We do not issue refunds within the ten-day period before camp starts unless the child has an injury, illness and can provide a note from their medical provider, or Challenger Sports cancels the camp. All refunds will be made within a 30-day period of the cancellation date.